Last Updated: January 2025
1. Information We Collect
Contact Information
When you use our contact form or communicate with us, we collect:
- Name and email address
- Message content and inquiry details
- Company information (if provided)
- Phone number (if provided)
Automatically Collected Information
Our website automatically collects certain information:
- IP address and general location
- Browser type and version
- Pages visited and time spent on site
- Referring website information
2. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide requested services
- Communicate about ongoing projects and services
- Send project updates, invoices, and service notifications
- Improve our website and service offerings
- Comply with legal obligations
3. Third-Party Services
Formspree (Contact Form Processing)
Our contact form is processed through Formspree, which handles form submissions and email delivery. Formspree's privacy policy applies to data processed through their service.
Google Maps
We use Google Maps to display our business location. Google's privacy policy applies to any data processed through their mapping service.
Web Hosting and Analytics
Our website may use standard web analytics tools to understand visitor behavior and improve our services. These tools collect anonymous usage data.
4. Data Retention
- Contact Inquiries: Stored for up to 3 years for business communication purposes
- Project Communications: Retained for 7 years for legal and tax compliance
- Website Analytics: Anonymous data retained for up to 2 years
- Inactive Data: Automatically purged according to our retention schedule
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encrypted data transmission (SSL/TLS)
- Secure hosting environments
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request copies of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your personal data
- Restriction: Request restriction of processing
7. Cookies and Tracking
Our website uses minimal cookies for:
- Essential website functionality
- Remembering your preferences
- Basic analytics (anonymous)
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Standard contractual clauses
- Adequacy decisions
- Certified service providers
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.
10. Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated through:
- Email notification to active clients
- Prominent notice on our website
- Updated "Last Modified" date
11. Contact Us
For privacy-related questions, concerns, or requests, please:
- Use our contact form
- Email us with "Privacy Request" in the subject line
- Allow up to 30 days for response to privacy requests
12. Legal Basis for Processing (GDPR)
We process personal data based on:
- Consent: When you voluntarily provide information
- Contract: To perform services you've requested
- Legal Obligation: To comply with applicable laws
- Legitimate Interest: To improve our services and communication